At SWIS, we seek to work restoratively with families to establish positive relationships that build on their existing strengths.
The purpose of Quality Assurance is to explore practice through the routine and robust oversight of case work, in order to develop an accurate understanding of the quality of practice.
We know that historically Quality Assurance has been heavily compliance focused, placing too much emphasis on what can be measured and graded through audit. Our QA activity will be clearly focused on understanding the impact of our work, and how we are making a difference to the lives of our children and families. We want to know what works well, and what we need to do better.
The local authorities that we work alongside, regularly Quality Assure our service. This along with AP site visits between us and our schools and internal audits, ensure we are compliant in all that we deliver.